Responsible Gaming
at 567tv

Age Restriction

567tv operates exclusively for adults aged 18 years and above. This is a firm, non-negotiable requirement that applies to every player, every account, and every transaction on the platform. If you are under 18 years of age, you must not attempt to register an account, deposit funds, or participate in any game or betting activity on 567tv.

During the registration process, you will be required to confirm that you are at least 18 years old. This declaration is a binding part of the account agreement between you and 567tv. Following registration, we may request identity documents — including your National Identity Card (NID), passport, or other government-issued documentation — to verify that you meet the minimum age requirement. Accounts that cannot be verified as belonging to a player aged 18 or above will be suspended and any winnings forfeited.

Parental Controls

567tv strongly encourages parents and guardians to use internet filtering and parental control software to prevent minors from accessing online gambling platforms. There are several freely available tools that allow you to block gambling-related websites on shared or family devices. If you need guidance on how to set up such controls, our support team can point you toward relevant resources.

Recognising Problem Gambling

Gambling is intended to be a form of entertainment. For the vast majority of players, it remains exactly that. However, for some individuals, gambling can develop into a habit that causes genuine harm — to finances, mental health, personal relationships, and professional life. Recognising the warning signs early is the most important step toward addressing the issue.

567tv takes problem gambling seriously. Our platform monitors account activity for behavioural patterns that may indicate a player is experiencing difficulties, and our team is trained to respond sensitively when concerns are raised. We also encourage all players to periodically reflect honestly on their own gambling behaviour.

Common Warning Signs

The following patterns may indicate that gambling is becoming a problem rather than a pleasure:

• Spending more money or time gambling than you originally intended
• Gambling to recover losses rather than for entertainment
• Feeling anxious, irritable, or restless when not gambling
• Hiding gambling activity from family members or friends
• Borrowing money or selling belongings to fund gambling
• Neglecting responsibilities at work, school, or home because of gambling
• Gambling despite knowing it is causing financial or relationship problems
• Failed attempts to cut back or stop gambling
• Using gambling as a way to escape stress, anxiety, or depression

Deposit Limits

Setting a deposit limit is one of the most effective ways to keep your gambling within a budget you are comfortable with. 567tv allows all registered players to establish daily, weekly, and monthly deposit limits on their accounts at any time, at no cost, and with no restrictions on how low the limit can be set.

To set or modify a deposit limit, navigate to the Responsible Gaming section of your account settings and enter your preferred limit for the relevant period. The change will be confirmed on-screen and will take effect as described below.

How Limits Work

• Reducing a limit: Any downward change to a deposit limit takes effect immediately and cannot be reversed for the remainder of the active period.
• Increasing a limit: Any upward change to a deposit limit is subject to a mandatory 24-hour cooling-off period before it becomes active. This delay is intentional and is designed to prevent impulsive decisions made in the heat of the moment.
• Reaching a limit: Once your deposit limit for the relevant period is reached, all deposit channels — including bKash, Nagad, Rocket, Upay, and bank transfer — are blocked until the limit period resets.
• Multiple limits: You may set limits for all three periods (daily, weekly, monthly) simultaneously. The most restrictive limit that applies at any given time will govern your account.

Time-Out Features

A time-out gives you a short, structured break from the 567tv platform without requiring you to close your account permanently. It is designed for players who feel they need to step away for a defined period to reset and regain perspective.

Time-outs can be activated from the Responsible Gaming section of your account settings or by contacting the support team at [email protected]. Once activated, the time-out cannot be shortened or cancelled — it runs for its full duration. This is an intentional safeguard against impulsive decisions to end a break prematurely.

During a Time-Out

• You will not be able to log in to your 567tv account for the duration of the time-out.
• All deposit methods are blocked. No new funds can be added to your account.
• Any pending withdrawals submitted before the time-out was activated will continue to be processed and paid out normally.
• All promotional and marketing communications from 567tv will be paused for the duration of your time-out period.
• Your account data, game history, and balance are preserved and will be fully accessible when the time-out expires.

Available time-out durations are: 24 hours, 48 hours, 7 days, and 30 days. If you feel that a 30-day break is still insufficient, we encourage you to consider the self-exclusion programme, which provides longer-term account suspension options.

Self-Exclusion

Self-exclusion is 567tv's most robust responsible gaming tool, designed for players who recognise that they need a significant, enforced period away from gambling. It is a serious commitment and should be considered carefully before activation.

To request self-exclusion, contact our dedicated responsible gaming team at [email protected] with the subject line "Self-Exclusion Request". Please state your preferred exclusion period in your message. Our team will confirm the request, action the exclusion within 24 hours, and provide written confirmation to the email address registered on your account.

What Self-Exclusion Covers

• Full closure of your 567tv account for the chosen exclusion period
• Immediate suspension of all marketing communications, including promotional emails, SMS messages, and push notifications
• Blocking of re-registration attempts using the same identity details for the full exclusion period
• Any remaining account balance will be paid out to your registered withdrawal method following a standard verification check

Available Exclusion Periods

• 6 months
• 1 year
• 2 years
• 5 years
• Permanent (irreversible)

Support Resources

If you feel that gambling is having a negative impact on your life, your finances, or your relationships, speaking to someone can make a significant difference. 567tv encourages all players experiencing difficulties to seek help — either from our own support team or from the professional organisations listed below.

567tv Responsible Gaming Team

Our responsible gaming team can help you activate any of the tools described on this page, discuss your concerns confidentially, or signpost you to appropriate external support. Contact us at [email protected] with the subject line "Responsible Gaming Support". All enquiries are handled with complete confidentiality and without any impact on your account status (other than any tools you specifically request to be activated).

Guidance for Friends and Family

Problem gambling does not only affect the individual — it often has a significant impact on family members, close friends, and colleagues. If you are concerned about someone else's gambling behaviour, you are welcome to contact the 567tv support team for guidance on how to approach the situation and what steps can be taken to protect the affected person's account.

Financial Hardship

If gambling has contributed to financial difficulties, we strongly recommend speaking with a financial counsellor or debt advisor as a first step. Managing any outstanding financial obligations is an important part of recovery alongside addressing the gambling behaviour itself. Our support team can help you arrange the suspension or closure of your account while you address financial matters, and will ensure that any pending withdrawals are processed promptly to your registered payment method.

Player Protection Policy

567tv's player protection policy governs how our platform identifies, responds to, and supports players who may be experiencing gambling-related harm. The following principles underpin everything we do in this area.

Proactive Monitoring

567tv employs automated monitoring systems that flag account activity patterns consistent with problem gambling behaviour. These include sudden large increases in deposit amounts, extended unbroken gaming sessions, rapid loss-chasing behaviour, and frequent failed attempts to access a locked account. When such patterns are detected, a member of our responsible gaming team will make contact with the player to check their well-being and ensure they are aware of the tools available to them.

No Exploitation of Vulnerable Players

567tv will never direct targeted promotional offers toward players who have previously activated responsible gaming tools, are subject to an active time-out, or have indicated in any communication that they are experiencing gambling-related difficulties. Players in these categories are removed from all marketing lists immediately and remain off those lists for a minimum of 12 months following the resolution of their concern.

Responsible Advertising

567tv is committed to ensuring that all advertising and promotional materials for the platform are clear, honest, and not directed toward or designed to appeal to underage individuals or vulnerable people. Our marketing content does not portray gambling as a solution to financial problems, does not promise guaranteed winnings, and always includes a clear 18+ notice.

Staff Training

All 567tv customer support staff receive regular training in responsible gaming awareness, problem gambling identification, and the appropriate use of intervention and referral procedures. Staff are equipped to handle sensitive conversations with empathy, professionalism, and without judgement.