567tv Privacy Policy
Your privacy matters to 567tv. This Privacy Policy explains what personal data we collect when you use our platform, how that data is used and stored, who it may be shared with, and what rights you have in relation to your information. We are committed to handling your data with transparency, security, and respect.
Privacy at a Glance
The cards below summarise the key principles of the 567tv Privacy Policy. Full detail on each area is provided in the numbered sections that follow.
Minimal Data Collection
567tv collects only the personal data that is genuinely necessary to provide its services, verify your identity, process your transactions, and fulfil its legal obligations. We do not collect data for its own sake.
SSL Encryption
All data transmitted between your device and the 567tv platform is protected by 256-bit SSL encryption. Sensitive fields such as payment credentials are never stored in plain text and are handled exclusively by certified payment processors.
Your Rights
You have the right to access the personal data 567tv holds about you, request corrections, ask for deletion where legally permitted, and withdraw consent for certain processing activities. Contact [email protected] to exercise these rights.
No Data Sales
567tv does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Data shared with third parties is limited to what is strictly required to operate the platform and comply with legal obligations.
Cookie Transparency
567tv uses cookies and similar tracking technologies to improve platform performance, remember your preferences, and analyse usage patterns. You can review the types of cookies we use and understand how they affect your experience in the Cookies section of this policy.
Defined Retention Periods
567tv retains personal data only for as long as it is needed for the purpose for which it was collected, or as required by applicable law. Account data is retained for a defined period following account closure in accordance with anti-money-laundering obligations.
Data We Collect
When you register an account, use the 567tv platform, or contact our support team, we collect certain categories of personal data. The data we collect falls into the following categories:
Registration and Identity Data
When you create a 567tv account, we collect the information you provide during the registration process. This includes your full legal name, date of birth, residential address, email address, and mobile phone number. Where identity verification is required, we may additionally collect copies of government-issued identity documents such as your National Identity Card (NID), passport, or driving licence, as well as supporting proof-of-address documentation.
Financial Data
To process deposits and withdrawals, 567tv collects information about the payment method you use. For mobile wallet transactions via bKash, Nagad, Rocket, or Upay, this includes the registered mobile number associated with your wallet. For bank transfers and card payments, relevant account or card identifiers are processed by our certified payment partners; 567tv does not store full card numbers or mobile banking PINs on its own systems.
Transaction and Activity Data
We maintain records of your account activity on the 567tv platform, including deposits, withdrawals, game sessions (games played, stakes placed, outcomes), sports bets placed, bonuses claimed, and login history. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance purposes.
Technical and Device Data
When you access the 567tv platform, our systems automatically collect certain technical data about your device and connection. This includes your IP address, browser type and version, operating system, device identifiers, screen resolution, and the pages you visit within the platform. This data is used for security monitoring, fraud prevention, and platform optimisation.
Communications Data
If you contact 567tv via email, live chat, or any other support channel, we retain records of those communications, including the content of messages exchanged, the date and time of contact, and the outcome of any support request or dispute. These records are kept for quality assurance, training, and dispute resolution purposes.
Voluntary Provision: You are not legally obliged to provide personal data to 567tv. However, certain data — particularly identity and contact information — is required for us to create and maintain your account, process transactions, and comply with our legal obligations. Failure to provide required data may mean we are unable to offer you our services.
How We Use Your Data
567tv processes your personal data for specific, defined purposes. We rely on one or more of the following legal bases when processing your data: performance of a contract (your account agreement with us), compliance with a legal obligation, your consent (where obtained), and our legitimate interests in operating a safe and compliant platform.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Registration and identity data | Contract performance |
| Identity and age verification | Identity documents, date of birth | Legal obligation |
| Processing deposits and withdrawals | Financial data, transaction data | Contract performance |
| Fraud prevention and security monitoring | Technical data, transaction data, login history | Legitimate interests |
| Anti-money-laundering compliance | Identity data, transaction data | Legal obligation |
| Responsible gaming monitoring | Activity data, transaction data | Legal obligation / Legitimate interests |
| Customer support and dispute resolution | Communications data, account data | Contract performance / Legitimate interests |
| Platform analytics and improvement | Technical data, activity data (aggregated) | Legitimate interests |
| Promotional communications (opted-in players) | Contact data, preferences | Consent |
567tv does not use your personal data to make fully automated decisions that produce significant legal effects without human review. Where automated tools are used in fraud detection or responsible gaming monitoring, any consequential action (such as account restriction) is subject to human review upon request.
Marketing Communications: If you have opted in to receive promotional emails or SMS messages from 567tv, you may withdraw this consent at any time by contacting [email protected] or by following the unsubscribe instructions included in any marketing communication. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before the withdrawal.
Data Sharing & Disclosure
567tv does not sell, rent, or trade your personal data to any third party. We share personal data only in the circumstances described below, and only to the minimum extent necessary for the stated purpose.
Payment Processing Partners
To facilitate deposits and withdrawals, we share relevant financial and identity data with our certified payment processing partners, including mobile wallet operators (bKash, Nagad, Rocket, Upay) and banking partners (Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank). These partners process your data under their own privacy policies and are bound by contractual data protection obligations with 567tv.
Game and Technology Providers
567tv's game portfolio is powered by third-party studios including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Ezugi, and Spribe. These providers may receive certain session and account identifiers to deliver their games within the 567tv platform. They do not receive your full identity data and are contractually prohibited from using any shared data for their own marketing purposes.
Identity Verification Services
Where enhanced identity verification is required, 567tv may engage specialist third-party identity verification providers to assist in validating the documents you submit. These providers act under strict contractual data processing agreements and are authorised to process your data only for the purpose of identity verification.
Legal and Regulatory Disclosure
567tv may be required to disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required by applicable law or in response to a valid legal process. This includes disclosures required under anti-money-laundering legislation and financial crime prevention frameworks applicable in Bangladesh. 567tv will notify affected players of such disclosures where legally permitted to do so.
Business Transfers
In the event of a merger, acquisition, or sale of all or part of 567tv's business assets, personal data held by the platform may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and any material changes to the privacy practices applicable to their data prior to the transfer taking effect.
No Cross-Border Transfers Without Safeguards: If any sharing of personal data involves a transfer to a recipient located outside Bangladesh, 567tv ensures that appropriate safeguards are in place to protect that data, including contractual data protection clauses consistent with internationally recognised standards.
Cookies & Tracking
567tv uses cookies and similar technologies (including local storage and session tokens) to operate the platform effectively, remember your preferences, and understand how players interact with our services. The following table describes the categories of cookies used on the 567tv platform.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Required to log you in, maintain your session, and enable core platform functions such as game loading and deposit processing. These cannot be disabled. | Session / up to 24 hours |
| Functional | Remember your preferences such as language settings, preferred payment method, and display options to personalise your experience. | Up to 90 days |
| Analytics | Collect aggregated, anonymised data about how players navigate the platform — pages visited, time on site, feature usage — to help us improve the product. | Up to 12 months |
| Security | Support fraud detection and account security functions by identifying unusual login patterns or device changes associated with your account. | Up to 30 days |
Strictly necessary cookies are set automatically as they are essential to the operation of the 567tv platform. Functional and analytics cookies are set only where you have not opted out of such tracking. You may manage your cookie preferences through your browser settings; however, please note that disabling certain cookies may affect the availability or performance of platform features.
Third-Party Analytics: 567tv may use aggregated, anonymised analytics data processed by third-party analytics tools to understand platform-wide usage patterns. This data does not identify individual players and is used solely for internal product improvement purposes.
Data Security
567tv implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include, but are not limited to, the following:
- 256-bit SSL/TLS encryption on all data in transit between your device and the 567tv platform, ensuring that your login credentials, payment details, and personal information cannot be intercepted during transmission.
- Encrypted storage of sensitive data fields at rest, including identity document data and payment identifiers, using industry-standard encryption protocols.
- Access controls restricting access to personal data to authorised 567tv personnel and systems on a strict need-to-know basis, with role-based access management and multi-factor authentication for internal systems.
- Regular security audits and vulnerability assessments conducted by qualified security professionals to identify and remediate potential weaknesses in the platform's infrastructure.
- Intrusion detection and real-time security monitoring systems that flag unusual activity patterns for review by the 567tv security team.
- Secure data deletion procedures ensuring that data no longer required is disposed of securely and permanently in accordance with our data retention policy.
While 567tv takes all reasonable steps to protect your personal data, no digital platform can guarantee absolute security against all possible threats. You also have a responsibility to protect your own account by using a strong, unique password, enabling two-factor authentication, and keeping your login credentials confidential. If you believe your account security has been compromised, contact [email protected] immediately.
Data Breach Notification: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 567tv will notify affected players as promptly as possible following discovery of the breach, providing details of what data was affected and the steps being taken to address the incident.
Data Retention
567tv retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. The following retention periods apply to the main categories of personal data we hold:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | AML / legal obligation |
| Identity verification documents | Duration of account + 5 years post-closure | AML / legal obligation |
| Transaction records (deposits/withdrawals/bets) | Duration of account + 7 years post-closure | Financial records / legal obligation |
| Customer support communications | 3 years from the date of the communication | Legitimate interests / dispute resolution |
| Technical and device logs | 12 months from collection | Security / fraud prevention |
| Marketing preferences and consent records | Until withdrawal of consent + 1 year | Consent management / legal proof |
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Anonymised or aggregated data (from which all identifying information has been removed) may be retained indefinitely for statistical and analytical purposes.
Where you request the deletion of your personal data before the end of the applicable retention period, 567tv will assess that request in accordance with your rights under applicable data protection law. In many cases, legal obligations — particularly those arising from anti-money-laundering and financial regulation — will require us to retain certain data for the full statutory period regardless of a deletion request. We will explain this clearly when responding to any such request.
Your Privacy Rights
As a 567tv player, you have the following rights in relation to your personal data. These rights may be subject to certain limitations where legal obligations require us to retain or process your data regardless of your request.
Right of Access
You have the right to request a copy of the personal data that 567tv holds about you, along with information about the purposes for which it is processed, the categories of data held, and the recipients to whom it has been disclosed. We will respond to access requests within 30 days of receipt.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or completed. You may update certain account details directly through your 567tv account settings; for other corrections, please contact [email protected].
Right to Erasure
You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent (and no other legal basis applies), or where the data has been unlawfully processed. As noted above, certain data must be retained for legal compliance reasons and cannot be deleted on request during the applicable statutory retention period.
Right to Restrict Processing
In certain circumstances — for example, where you contest the accuracy of your data or have objected to its processing — you may request that 567tv restricts the processing of your personal data while the matter is under review.
Right to Data Portability
Where processing is based on your consent or on contract performance, and is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
Right to Object
You have the right to object to processing of your personal data where that processing is based on 567tv's legitimate interests — for example, direct marketing activities or certain analytics processing. Where you object to direct marketing, we will cease that processing immediately. Where you object to other legitimate-interest processing, we will assess whether our legitimate interests are overridden by your rights and interests.
How to Exercise Your Rights: To exercise any of the rights described above, please contact the 567tv data team at [email protected], stating clearly the right you wish to exercise and providing sufficient information for us to locate your account. We will respond within 30 days. We may request proof of identity before processing your request.
Contact & Data Queries
567tv takes its data protection obligations seriously. If you have any questions, concerns, or requests relating to this Privacy Policy or to the handling of your personal data, please contact us using the details below.
General Privacy Enquiries
For general questions about this Privacy Policy, requests to exercise your data rights, or concerns about how your personal data is being processed, please contact the 567tv support team. Our team handles all privacy-related enquiries and will direct your query to the appropriate person within the organisation.
Contact email: [email protected] (plain text — not a clickable link). Please use the subject line "Privacy Query" to ensure your message is directed correctly. We aim to respond to all privacy-related enquiries within 5 business days, and to data rights requests within 30 calendar days.
Updates to This Privacy Policy
567tv may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the services we provide. Where material changes are made, we will notify registered players via the email address associated with their account at least 14 days before the changes take effect. The "Effective Date" shown at the top of this document will be updated each time the policy is revised.
We encourage you to review this Privacy Policy periodically to stay informed about how 567tv protects your information. Continued use of the platform after the effective date of any updated policy constitutes your acceptance of the changes.
Complaints: If you are not satisfied with how 567tv has handled a privacy concern or data rights request, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. We encourage you to contact us first so that we have the opportunity to address your concern directly before you escalate to a regulatory body.
Your Data, Your Control
Have a question about your personal data or want to explore the 567tv platform? Our support team is available 24/7, and our FAQ covers the most common account and privacy questions.